Privacy Notice

If you have any questions regarding this Privacy Notice, please contact us using the details above.

PercepVision develops XY-Vision, an AI-powered video analytics platform designed to generate operational and security insights from existing CCTV infrastructure.

For further information about the privacy architecture of the XY-Vision platform, including Edge AI processing, anonymous analytics, security controls and data flows, please refer to our 'Privacy by Design & Commitment to Data Protection' document.

XY-Vision has been developed using Privacy by Design principles. During normal operation, live video is analysed locally on an Edge AI device and converted into anonymous, aggregated analytics. Personally identifiable information (PII) is not stored or transmitted by the platform during normal operation. Raw CCTV footage remains under the control of the customer.

Depending on your interaction with us, we may collect the following information.

Information You Provide

This may include:

• your name;
• company name;
• job title;
• business email address;
• telephone number;
• enquiry details;
• information you provide during demonstrations or meetings.

Information Collected Automatically

When you visit our website, we may automatically collect technical information including:

• IP address;
• browser type;
• operating system;
• device information;
• pages visited;
• referring website;
• date and time of access;
• website usage statistics.

This information helps us improve our website and maintain its security.

We use personal information to:

• respond to enquiries;
• provide demonstrations;
• manage customer relationships;
• deliver products and services;
• improve our website and products;
• provide customer support;
• comply with legal obligations;
• maintain the security of our systems.

We do not sell personal information.

Under UK GDPR we process personal information using one or more of the following lawful bases:

• your consent;
• performance of a contract;
• compliance with legal obligations;
• our legitimate business interests.

Customers using XY-Vision remain responsible for operating their CCTV systems and are normally the Data Controller for CCTV footage.

Where PercepVision processes information on behalf of customers, we act as a Data Processor in accordance with customer instructions and contractual obligations.

XY-Vision has been designed with privacy in mind and includes features such as:

• local Edge AI processing;
• anonymous analytics generation;
• encrypted communications;
• configurable data retention;
• role-based access control;
• multi-factor authentication;
• audit logging.

We may share information with trusted third parties where necessary, including:

• cloud hosting providers;
• IT support providers;
• professional advisers;
• payment providers;
• regulatory authorities where required by law.

All third parties are required to protect personal information appropriately.

Where personal information is transferred outside the United Kingdom, appropriate safeguards will be implemented in accordance with UK GDPR.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to meet legal and regulatory obligations.

Retention periods vary depending on the type of information and applicable legal requirements. Where cloud-hosted analytics are used, anonymous analytics are retained in accordance with customer-configured retention settings (30 days by default). Raw CCTV footage remains under the control of the customer.

Protecting customer information is fundamental to our business.

PercepVision implements technical and organisational measures designed to protect personal information, including where appropriate:

• encrypted communications (HTTPS/TLS);
• role-based access controls;
• multi-factor authentication (MFA);
• Single Sign-On (SSO);
• audit logging;
• secure cloud infrastructure;
• secure on-premises Edge AI processing;
• least-privilege access controls.

While we take reasonable measures to protect personal information, no internet transmission or storage system can be guaranteed to be completely secure.

Our website uses cookies and similar technologies to:

• ensure website functionality;
• understand website performance;
• improve user experience.

Where required by law, we will obtain your consent before placing non-essential cookies.

Further information is available in our Cookie Policy.

If you request information from us or become a customer, we may contact you regarding products, services and company updates where permitted by law.

You may unsubscribe from marketing communications at any time.

Subject to applicable law, you may have the right to:

• access your personal information;
• correct inaccurate information;
• request deletion;
• restrict processing;
• object to processing;
• request data portability;
• withdraw consent where consent has been relied upon.

To exercise any of these rights, please contact us using the details above.

Our website and services are intended for business users and are not directed at children under the age of 16.

We do not knowingly collect personal information from children.

We may update this Privacy Notice from time to time.

Any changes will be published on this page together with the updated effective date.

If you have any questions regarding this Privacy Notice or how we process personal information, please contact:

If you are unhappy with how we have handled your personal information, we encourage you to contact us first so we can attempt to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Information about the ICO is available at: https://ico.org.uk/