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Enhancing Security and Operational Intelligence at Paddington Square with Percepvision AI

Following our featured success story, we dive deeper into the operational workflows that allow security teams to respond to incidents in real-time.

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Xiaoyun YangCEO of Percepvision
Nov 6, 2025
Enhancing Security and Operational Intelligence at Paddington Square with Percepvision AI

The project, delivered in collaboration with CIS Security, showcases how intelligent surveillance can transform public space operations.

The Challenge: Visibility at Scale

Before the integration of AI, the security operations center (SOC) relied heavily on manual monitoring. With dozens of camera feeds covering entrances, retail floors, and the piazza, operators faced "video fatigue," increasing the risk that critical incidents might be missed.

The primary requirements for the new system were:

  • Enhance real-time situational awareness across public and restricted zones.
  • Support proactive crowd management during peak pedestrian flows.
  • Minimize false alarms and improve response accuracy for security teams.
  • Demonstrate scalable AI integration with existing CCTV infrastructure.
Scalable CCTV AI Integration Dashboard showing real-time flow analytics
Percepvision AI platform integrated with existing CCTV infrastructure

The Solution: Intelligent Layering

Percepvision AI deployed its AI-driven video analytics platform across Paddington Square's CCTV network, enabling:

People Counting & Crowd Management

  • Real-time pedestrian flow analysis based on movement and density.
  • Graphical overlays to highlight congestion zones and trigger alerts.
  • Supports operational decisions for crowd dispersal and access control.
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The system has fundamentally changed how we approach security - from reactive monitoring to proactive intelligence.

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Security Operations Team
CIS Security